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Capital at risk -- demo environment only.

This public experience streams signed, sandboxed market data for illustrative purposes. No live trading or performance guarantees.

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Hyper Trading AutomationDemo only · No guarantees
24/7 Support Available

How Can We Help?

Our dedicated support team is here to ensure your trading automation runs smoothly. Choose your preferred way to get help.

< 4 hours

Average Response Time

98%

Customer Satisfaction

200+

Support Articles

Contact Options

Email Support

< 24 hours

Reach out to our support team with detailed questions. Best for complex technical inquiries.

Contact Us

Live Chat

< 5 minutes

Get quick answers from our team during business hours (9 AM - 6 PM EST).

Coming Soon

Documentation

Instant

Find answers to common questions in our comprehensive documentation.

View Docs

Community Forum

< 2 hours

Connect with other traders and get peer support from our active community.

Join Community

Security Issues

Report security concerns directly to security@hyper-quant.tech

Urgent Trading Issues

For urgent bot issues, email info@hyperquant.tech

Enterprise Support

Enterprise clients get dedicated phone support. Contact your account manager.

Frequently Asked Questions

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Getting started is easy! Sign up for an account, complete the onboarding process, and connect your preferred exchange API. Our platform supports major exchanges including Binance, Coinbase, and Kraken. You can start with our demo mode to practice without risking real funds.

Support Hours & Response Times

Our support team is available Monday–Friday, 9 AM–6 PM EST for live assistance. Email support is monitored 24/7 with typical response times under 4 hours. Enterprise customers receive priority support with guaranteed 1-hour response times during business hours.